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Volume 30 (1)
Volume 30, Issue 1, Winter 2010
J Contin Educ Health Prof 2010; 30(1):26-36
ORIGINAL RESEARCH
Assessment and remediation for physicians with suspected performance problems: An international survey
Charlotte Humphrey
A b s t r a c t
Introduction: Little is known about the overall appropriateness and value of the various programs available internationally
for assessment and remediation for individual physicians whose performance in their clinical practice
has been identified as giving cause for concern.
Method: A questionnaire was e-mailed to members of the International Physicians Assessment Coalition and/or
the Coalition for Physician Enhancement—organizations that were thought to provide this type of assessment (n =
20). Questions covered the aims, organization, methods, and outcomes of assessment programs and associated
remediation.
Results: Responses came from 15 regulatory bodies, universities, not-for-profits, and health service organizations
in 5 countries. The assessment programs and remediation activities identified were small in scale. Their focus
ranged from a narrow concern with identifying and repairing specific knowledge and skills deficits to a wider interest
in the biopsychosocial functioning of the physician as a whole. Both “diagnosis” and “treatment” of problems
focused on the individual physician. Less attention was given to broader systems or contextual factors that might
impact performance. Although progress through remediation was carefully monitored, none of the programs undertook
regular systematic follow-up to ascertain the success of their interventions in the longer term.
Discussion: This field of activity is characterized by the use of sophisticated methods for measuring performance/
competence, but provision of remediation is more patchy and variable. The small scale of these programs raises
questions about the relationship between scale of provision and potential need for remediation. Gaps in information
about impact and outcomes mean that the overall impact and value of this type of assessment and remediation is
hard to determine.
Lessons for Practice
- Programs for assessment and remediation
of physicians with identified performance
or competence problems relating to
their clinical practice are available in several
countries.
- These programs are characteristically small
in scale and little is known about the scope
and appropriateness of their coverage in relation
to potential unmet need.
- Assessment and remediation programs
focus on the individual physician and pay
little attention to broader systems or
contextual factors that may impact on
performance.
- The value and effectiveness of assessment
and remediation programs in dealing
with performance problems remains
uncertain, in the absence of robust means
of monitoring their impact on the physicians
involved.
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