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Volume 28 (4)
Volume 28, Issue 4, Fall 2008
J Contin Educ Health Prof 2008; 28(4):228
ORIGIANL RESEARCH
Effective Interprofessional Teams: "Contact Is Not Enough" to Build a Team
Joan Sargeant, Elaine Loney, Gerard Murphy
A b s t r a c t
Introduction: Teamwork and interprofessional practice and learning are becoming integral to health care. It is
anticipated that these approaches can maximize professional resources and optimize patient care. Current research,
however, suggests that primary health care teams may lack the capacity to function at a level that enhances
the individual contributions of their members and team effectiveness. This study explores perceptions of
effective primary health care teams to determine the related learning needs of primary health care professionals.
Methods: Primary health care team members with a particular interest in teamwork shared perspectives of effective
teamwork and educational needs in interprofessional focus groups. Transcripts from nine focus groups with
a total of 61 participants were analyzed using content analysis and grounded hermeneutic approaches to identify
themes.
Results: Five themes of primary care team effectiveness emerged: (1) understanding and respecting team members’
roles, (2) recognizing that teams require work, (3) understanding primary health care, (4) working together:
practical “knowhow” for sharing patient care, and (5) communication. Communication was identified as the essential
factor in effective primary health care teams.
Discussion: Several characteristics of effective primary health care teams and the related knowledge and skills
that professionals require as effective team members are identified. Effective teamwork requires specific cognitive,
technical, and affective competence.
Key Words: assessment, teamwork, learning needs, interprofessional, communication, education, primary health care
Lessons for Practice
- Interprofessional education is a social learning activity in which health practitioners in different professions learn with, from, and about each other.
- Lack of respect for other health professions and stereotypical views can interfere with teamwork and collaboration.
- Effective teamwork actually takes work, a fact not explicitly recognized in health care.
- Medical education has traditionally not taught teamwork and interprofessional communication skills.
- Opportunities need to be created
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