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Volume 18 (3)
Volume 18, Issue 3, Summer 1998
J Contin Educ Health Prof 1998; 18(3):155-162
ORIGINAL ARTICLES
Using Interviews as a Needs Assessment Tool
Sonia J. S. Crandall, PhD
A b s t r a c t
This article concentrates on using interviews as an approach to conducting continuing
education needs assessments. Topics reviewed in this article are the advantages and
disadvantages of using interviews and important considerations for using interviews as a needs
assessment technique, that is, designing the interview plan, handling the mechanics of the
interview, interpersonal aspects of the interview, and data collection and management. Also
offered is a synopsis of some of the literature that is recommended reading for the continuing
professional education provider who is considering incorporating interviews in the needs
assessment plan.
Keywords: In-Person and Telephone Interviews; Interviewing Techniques; Needs Assessment Strategies
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